Dream Big Lottery (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase lottery tickets, or engage with our services, all with the goal of raising funds for charitable purposes.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
• Name
• Email address
• Phone number
• Payment details (e.g., credit card information) for transaction processing
• Address (for ticket delivery purposes, if applicable) • Age or date of birth (to ensure compliance with legal age requirements for lottery participation)
b. Non-Personal Information:
• IP address
• Browser type and version
• Device information
• Website usage data (e.g., pages visited, time spent on the site, clicks, and interactions)
2. How We Use Your Information
We use the information we collect in the following ways:
• To process transactions: We use personal and payment details to process your lottery ticket purchases and donations.
• To manage your account: We may use your email and other personal details to manage your account, send receipts, and respond to your inquiries.
• To communicate with you: We may send you marketing emails, notifications, and updates about upcoming lottery draws, charity events, and promotions.
• For legal compliance: We use your information to comply with relevant legal and regulatory requirements, such as verifying age for eligibility to participate in the lottery.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
• Payment processors: To process your payments securely.
• Charitable partners: If you participate in specific charitable campaigns, we may share relevant information with the charity or cause you are supporting.
• Service providers: Third-party service providers who assist in operating our website, sending communications, or processing payments may have access to your personal information, but only to the extent necessary to perform their services.
• Legal obligations: If required by law or to protect our rights, we may disclose your information to authorities or other third parties.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes implementing physical, technical, and administrative safeguards. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to improve user experience and analyze website traffic. Cookies are small files stored on your device that allow us to remember your preferences and personalize your experience.
6. Your Rights
You have the right to:
• Access your data: You can request access to the personal information we hold about you.
• Correct your data: If any information is inaccurate or incomplete, you can request corrections.
• Delete your data: You may request that we delete your personal information, subject to legal obligations or retention periods.
• Opt-out of communications: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email.
7. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to Dream Big Lottery. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and revising the “Effective Date” at the top of the page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Dream Big Lottery
Email: info@dreambiglottery.co.ke
Website: www.dreambiglottery.co.ke