1. Introduction
Welcome to Dream Big Lottery (“we”, “us”, or “our”). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). These Terms apply to all users who purchase tickets, participate in the lottery, or otherwise use our services to support charitable fundraising activities. Please read these Terms carefully before using our services.
2. Eligibility
You must be at least 18 years of age and legally permitted to participate in lottery activities in your jurisdiction to purchase tickets. By purchasing a ticket, you confirm that you meet these eligibility requirements.
3. Lottery Tickets
• Ticket Purchase: Tickets can only be purchased through our official online platform. The price of each ticket is clearly displayed, and all purchases are final.
• Payment: We accept various forms of payment including mobile money, PayPal, bank transfers, and credit/debit cards. Payment methods may vary based on the region.
• Ticket Confirmation: Upon successful payment, you will receive an email confirmation with your ticket details.
• Ticket Validity: Each ticket purchased is valid only for the draw for which it was issued. Please ensure you check your ticket details for accuracy.
4. Draw and Prizes
• Draws: Draw dates will be clearly posted on our website. We reserve the right to change the date and time of any draw, subject to applicable laws and regulations.
• Prizes: Prizes will be clearly communicated before each draw. Prizes are non-transferable and cannot be exchanged for cash, unless stated otherwise.
• Winning Tickets: Winners will be notified via email, SMS, or phone call. If we are unable to reach a winner within a reasonable time frame, we reserve the right to select an alternative winner or donate the winning amount to charity.
• Taxes and Fees: Winners are responsible for any taxes or fees applicable to their prizes under the laws of their jurisdiction.
5. Use of Funds
• Charitable Purpose: A percentage of the funds raised from ticket sales will go directly to charity organizations. We ensure transparency in the distribution of funds and regularly update our supporters on how funds are allocated.
• Donations: In addition to lottery ticket purchases, donations can be made directly to Dream Big Lottery to support our charitable causes. All donations are final and non-refundable.
6. Data Protection and Privacy
We value your privacy and are committed to protecting your personal data. By purchasing a ticket or using our services, you consent to the collection and use of your personal information in accordance with our Privacy Policy. This may include sending you promotional materials, lottery updates, and information related to our charitable initiatives.
7. Prohibited Activities
You agree not to:
• Use any fraudulent methods to purchase tickets or claim winnings.
• Participate in the lottery if you are not legally permitted to do so in your jurisdiction.
• Interfere with the integrity of the lottery or disrupt the website and services in any way.
8. Liability and Disclaimers
• Limitation of Liability: Dream Big Lottery is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of the service, including but not limited to issues related to ticket purchases, errors, or the performance of the lottery.
• Service Disruptions: While we make every effort to ensure the availability of our website and services, Dream Big Lottery is not liable for any technical failures, interruptions, or delays in the operation of the lottery or payment processing.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the Republic of Kenya (BCLB). Any dispute arising from your use of our services or participation in the lottery will be resolved through mediation or arbitration under Kenyan law.
10. Changes to Terms
We reserve the right to modify, update, or change these Terms at any time. Any changes will be posted on our website, and the revised Terms will take effect immediately upon posting.
11. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Dream Big Lottery
Email: info@dreambiglottery.co.ke
Website: www.dreambiglottery.co.ke
By purchasing a ticket or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.